During the event, the American Red Cross released a white paper based on a recent survey to over 1000 people that revealed interesting data about their use of social media in emergency situations. The survey found that if people needed help and couldn’t reach 911, one in five would try to contact responders through a digital means such as e-mail, website or social media. If web users knew of someone else who needed help, 44% would ask other people in their social network to contact authorities, 35% would post a request for help directly on a response agency’s Facebook page and 28% would send a direct Twitter message to responders.
The survey also noted that:
Jocelyn Harmon, Director of Nonprofit Services for Care2, presented questions and feedback from the roundtable discussions to Scoble. Check out their discussion on C-SPAN.
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