Click2Call, a new online tool that the folks at web development firm Advomatic have built on Drupal’s
Here’s how the Click2Call application works:
Step 1: A constituent clicks on a Click2Call link in an email blast that you’ve sent to them, or maybe in a blog post or page of your website;
Step 2: The link takes the constituent to a landing page with a form to enter their personal contact information, so that the system can match constituents up with their Members of Congress. Click here to check out Health Care for America Now’s Click2Call campaign as an example.
Step 3: Click2Call uses 3-way calling and VoIP to call the constituent and provide a customized script with instructions and suggestions on what the constituent should discuss with the Congressional staffer who responds to the phone call;
Step 4: The constituent is patched through to their Congressional office; and
Step 5: The constituent reports their Congressional member’s position on the follow-up website page.
In addition, Click2Call offers advanced reporting features and Google Analytics integration, enabling organizations to track how many calls were made, from what IP addresses and regions, and how long each call lasted.
“The power of this tool is similar to other new media tools that are changing advocacy – by removing barriers to entry,” says Julie Blitzer of Advomatic.
To hear some firsthand accounts from two leading online campaigners about their recent successes using Click2Call -- and other nifty phone-based tools such as “Tele-Town Halls” – in their advocacy campaigns, check out two short video clips below, featuring Barry Jackson of AARP (discussing his work on behalf of the DividedWeFail coalition). and Levana Layendecker, of the Healthcare for America Now coalition. Barry and Levana were the main speakers at a briefing breakfast organized by Care2, Amplify Public Affairs and The Hill Newspaper at the Newseum in Washington, where about 100 online advocacy professionals came to explore ways to improve online advocacy of healthcare reform in the Obama era.
What has been YOUR experience using patch-through call campaigns for YOUR organization? Let us know in the comments below, so we can learn from your successes (or mistakes)!
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